IP Telephony
Safety
Our highest priority - to provide corporative level of reliability of services and quality of customer service. We constantly monitor the stability of our services and come to the assistance of our customers.
Service monitoring 24/7
We monitor the performance of our services 24/7. It ensures the stability of quality indicators and availability of services.
Distributed network
Stable work of all services is secured by geographical distribution of servers, data backups, Tier3 datacenters with a number of backup channels.
Reliable partners
We work only with partners that provide the best services and meet our quality standards for corporate telephony.
Flexibility
We've got solutions for businesses of any size - from a small company to a global corporation. Start a new business, expand an existing one, move to a new region, bring mobility to your business with a cutting-edge cloud solutions for business telephony by T2I.
We work with various brands and types of equipment
Our solutions work with certified IP phones and softphones for computers and smartphones compatible with SIP-protocol. Evaluating the task, our experts will offer you solution based on existing equipment (without buying a new one).
Integrate your telephony with popular CRM systems and other applications
Telphin.Office virtual PBX not just manages calls but is able to communicate with information services and business applications. More than 30 ready-to-use integrations with popular CMS are available.
Hybrid solutions
Our experience allows us to find solution for any complex task. We combine our services with customer's digital or analog PBX. We help to perform a gradual move to our cloud solution without loss of quality of services.
30+ ready-to-use integrations with corporate IS
Control
Control all the aspects of your company's telephone system in real time and timely shift work scenarios. Help your employees to work better.
Record your calls
Recording and storing of calls can be easily set up in your Virtual PBX. Make records for calls of any employee or department in general. Use those records to train your personnel, to increase quality of service and to solve conflict situations.
Control workload and performance of your operators
You can easily evaluate workload of your operator, department or company. Add more operators to the queue during the peak load of calls. Add yourself to the conversation: listen conversation in real time and help your employee.
Security
Your data and your conversations are protected form external and internal threats. Your security system has a number of security levels. Your security is under control.
Fraud Monitoring
We use an active and self-learning multilevel security fraud protection. It determines suspicious activities on customers lines and reduces money loss on unauthorized calls. Setup your protection in your Personal Area.
Securing connection
As an additional security measure, trusted IP-addresses and VPN connection between LAN and PBX can be used. Be protected from un authorized access to your phone calls.
Action log in Personal Area
In your profile in Personal Area you can find a lot of useful information: login info with IP, payment info, contact list updates, call transfer updates, etc.
Flexible setup of outgoing call rules
Allow or disallow making outgoing international calls. Add your rules of outgoing calls using virtual PBX system interface. Apply your rules to an individual user, to a group of users or to all PBX users.
Access right management
Assign roles to users in your Personal Area and provide users with access only to information and alerts required